1. Q. Does customer need to register on HerbStoreUSA.com?
A. Register is optional. If you create an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders, and more in your account.
Register and Sign In, click "Site Map", or directly at http://www.herbstoreusa.com/ind.html
2. Q. Who is HerbStoreUSA.com?
A. HerbStoreUSA.com is the source of health ingredients. It is committed to offer most popular high quality pure powder form ingredients of dietary supplements, nutraceuticals, functional foods, and beverage, etc.. Many of the offered ingredients are pharmaceutical quality grade. The provided ingredients are good for self-direct consumption, formulation, R&D, or your business purpose. For your convenience, we offer full spectrum pack sizes of each ingredient, from grams to kilograms, even metric tons. There is no fancy packing of the ingredients, but only quality products with flat wholesale price.
3. Q. Can some of the ingredients be used for cosmetic formulation?
A. Yes. Since all the ingredients are so high quality for oral ingestion, it is very good for cosmetic purpose if the ingredient is beneficial for skin care.
4. Q. Can these ingredients be used for the health of animals?
A. Yes. Since all the ingredients are good to the health of human, they are also beneficial to animal health. But please consult your animals' doctor before use these ingredients to animals.
5. Q. How are the products packed for an order?
A. Grams to kilograms scale orders are mostly packed in bottles, or reclosable 4mil. bags, foil bags or standing pouches, with different pack sizes according to quantities. Bulk orders (such as 20Kg or 25Kg) are mostly packed in drums or cartons originated from manufacturer.
6. Q. Can I order larger quantity other than the packing sizes list in your store?
A. Yes, you can order any bulk quantity powder, even metric tons. Please feel free to contact us for bulk order.
7. Q. Do you do combine shipping for different products ordered at the same time?
A. Yes, we do combine shipping to save your shipping cost. We will try to pack your order in one shipping package, and use USPS Flat Rate Postal service for your shipping. We will fairly refund your extra paid shipping fee after we do your shipping. Large quantity order is usually shipped with UPS Ground shipping, or Freight shipping service.
8. Q. Are these ingredients are fresh enough?
A. Yes, all the ingredients offered from this site are fresh. Along with reliable suppliers, most ingredients have 1 to 2 years shelf life time for best quality, and some of them have longer shelf life time.
9. Q. What are the advantages of pure powdered form ingredients?
A. Powder form is very convenient for different use purposes. There is not any additive or filler inside. You can easily adjust the quantity. It is easy for oral ingestion, no swallow difficulties as that of tablet or capsule. Powder form is fast distributed in digestive tract and faster absorbed since there is not time-consuming dissociation procedure as that of tablet and capsule. You also save a lot of cost when you are ordering these powder form ingredients.
10. Q. Do you provide the Certificate of Analysis (COA) of product along with shipping?
A. Certificate of Analysis (COA) is an evidance of quality and freshness. Each batch's COA which was transferred from manufacturer is available for your review. If you need the COA when you are ordering any item, please make a note when you are checking out. We prefer to email you a copy.
11. Q. What is the meaning of USP, FCC, BP, EP, JP, CP?
A. They are official quality standards in the world. USP: United States Pharmacopeia; FCC: Food Chemical Codex; BP: British Pharmacopeia; EP: European Pharmacopeia; JP: Japanese Pharmacopeia; CP: Chinese Pharmacopeia.
12. Q. How to use the Coupon Code?
A. You will find the Coupon Code "herbstoreusa17**" at the upper position in "Categories". To copy this code and paste in the "Coupon Code / Promotional Code (optional)" form when you are checking out. Just to click "apply", you will get a discount if your order can be applied.